Name *

Campus Visited *

Were staff members prepared for the events of the day?

What details are still being ironed out?

What did you notice that was done well?

Parking Lot

Is there congestion or smooth flow? (if congestion, note time of backup.)

Are parking attendants in key locations for traffic flow?

Yes

No

Are parking attendees wearing vests/using wands? are they friendly, engaging with guests, waving to cars? are their motions emphatic enough to give clear direction?

Yes

No

Additional parking notes:

Lobby

Are team members lacking in any key areas (at doors, in lobby, at cafe, at connecting points)?

Are team members in position for the entire time needed and easily identifiable?

Are team members doing any of the following:

Attentive to guests needs

Answering questions before they're asked

Friendly and engaged

proactively solving problems

Are team members doing any of the following:

Displaying non-welcoming posture

Absorbed in conversation and missing guests

On their phones

Thinking as a first-time guest, could you easily identify the following things:

Where to go for more information

Where to follow up on actions given/announcements made in service

next steps based on all announcements in the service

Is the lobby clean, free of clutter, inviting? are there any areas in need of improvement?

Additional notes for the lobby:

JOURNEY KIDZ

Is a greeter consistently available to help families check in?

Yes

No

Are JK team members easily identifiable?

Yes

No

Do the kidz areas feel secure (a person couldnt wander in without permission)?

Yes

No

Do the classrooms feel adequately staffed?

Yes

Most were (a couple of classrooms felt overrun)

No

Is the kidz area (tables/counters/rooms/floors) clutter free?

Yes

No

Are all computers working and on the right screen?

Yes

No

Additional notes for Journey Kidz:

AUDITORIUM

Is "What's Happening" in place?

Yes

No

Are ushers able to help people find seats?

Yes

No

Are ushers in place until the speaker has taken the stage? (if not, note the service and time the post was unoccupied)

Is the auditorium cleared and prepared for the next service? are the seats and rows clutter free?

Yes

for the most part (noticed a couple of stray worship guides)

no - the auditorium looked significantly worse before the last service

Is walk in music playing, screens, and lights ready for when doors open?

Yes

No

Additional notes for auditorium:

Communication from stage:

Is welcoming, inclusive language presented from stage? Is language consistent with Journey Church language? Are we avoiding churchy language?

In welcome/giving segment/ close are we providing inspiration and information for each segment? is there a clear action to steps we give?

yes, nailed it

lacked inspiration

lacked information

lacked clear call to action

Did you hear the why in our communication and not just the how?

Yes

No

Did what we covered need any visual support on screens?

Yes

No and could have used it

Not necessary

Did the closing thought contextualize or continue to teach?

Additional notes for communication:

RUN THRU / SERVICE

Were transitions smooth?

Yes

Mostly smooth, a few bumps

Did we even rehearse?

Were we missing anything?

Did everything get covered in run thru that is happening in the service?

Yes

No

Did lyrics stay in sync/pace with the music?

Yes, easy to follow

Mainly, were a few distracting moments

no, hard to follow

Was in-service language consistent with run thru language?

Yes

No

Additional notes for run thru:

General notes: